CREACON / PLATFORM PILOT
Manage or delete your data
Updated 20 September 2026
Remove a social connection
Open your dashboard, select the creator workspace, and choose Connected accounts. “Disconnect” removes Creacon’s saved access credentials and stops future refreshes. It keeps previously imported videos and campaign metrics.
Delete stored social data
A workspace manager can choose “Delete social data” for a platform and confirm the deletion. This removes that platform’s saved credentials, video records, campaign links, and metric history from that workspace. Campaigns and payment records remain. It does not delete posts on the original social platform. You can also remove Creacon’s authorization in your social account’s app settings.
Request account or other data deletion
Email creaconglobal@gmail.com with the subject “Creacon data deletion” from your sign-in email. Include your workspace name and the data you want removed. Do not send passwords or access tokens. We will verify the request, explain its scope and any necessary retention, and confirm its outcome. If you cannot access your sign-in email, contact the same address for help.